Shipping Policy

Shipping Policy

Thank you for shopping with StellaElevate. We are committed to delivering your order quickly, securely, and with full transparency. Please review the details below to understand how shipping works for your purchase.

Order Processing

• All orders are processed within 1–3 business days.

• Once your order has shipped, you will receive a confirmation email containing tracking information.

Estimated Delivery Times

United States: 7–12 business days
United Kingdom, European Union, Canada, Australia: 8–15 business days
Other international destinations: 10–20 business days

Please note: These are estimated delivery windows. Actual shipping times may vary due to customs delays, carrier availability, or seasonal demand.

Shipping Rates

• Free standard shipping on all orders over $50

• Flat-rate shipping of $4.99 for orders under $50

Tracking Information

You will receive an email with a tracking number as soon as your order is dispatched. You may use this number to track the status of your shipment through the designated carrier's website.

Delayed or Missing Orders

If your order has not arrived within the estimated time frame, please take the following steps:

1. Check your tracking number for updates.

2. Contact your local carrier or postal service for more information.

3. If no resolution is found, contact us at support@stellaelevate.com, and we will assist you as soon as possible.

Customs, Duties, and Taxes

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are not included in the product or shipping prices. Please check with your country’s customs office for more information.